Another interesting day at Starbucks… there was a customer today who was very upset with me…the funny thing is no one else thought I did anything wrong. He was just a grumpy man who was bitter with life…he looked offended when I repeated his order back to him (something we always do). And then as I took his money, he seemed even more upset. He snatched the money out of my hands with an exaggerated motion and glared at me as he walked away. I asked him if he had a problem…and then he started to raise his voice saying, “No. I don’t have a problem, but you do!” He accused me of giving him bad customer service and that I had snatched the money from his hand. My manager intervened quickly, but he kept saying how rude I was and that I gave him horrible service. I thought he was joking at first…but as reality dawned on me, I fell to disbelief. For a moment, I felt my anger rise and I wanted a real “confrontation” with the guy, but surprisingly, the anger dissipated quickly and I felt sorry for the guy.
the next customer was a regular who comes in every single day and spends hours at our store. He was just laughing and joking about the whole situation. He mentioned something to me that scared me a little. He said, “when you get older, you’ll be like that, too.” I told him that I hope that wouldn’t be true… but I guess people who live without the light of Christ in their lives get beaten up by life’s hardships and turn bitter. What would our lives be like had Christ not touched our hearts to submit to His Lordship and accept Him as our Savior. I know I would be worse than that bitter man…but thank God for grace and forgiveness of sins.
I’m just thankful today. For one, some friends worked out their differences and became more close…God is so amazingly gracious and good. Second, my deeply seeded anger that often rises under duress seems to be disappearing…leaving only what God is placing in me through much pruning and refining.
You know that song about refiner’s fire…the one with the words “pure gold”… I’m sure I must’ve looked like pitch black dirt mixed in with tar and doodoo when I first came to Christ… but hopefully, there is some “shiny” stuff coming forward, but only by the grace of God.
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